At Koubla, we understand the sensitive nature of the personal information included in ordering custom-made wedding invitations. We are committed to ensuring the privacy and security of this information. By using our services to order personalized wedding invitations, you acknowledge and agree to the following:

Collection of Personal Information

In the process of creating custom-made wedding invitations, we may collect personal information such as names, addresses, and other details necessary for the customization of the invitations. This information is solely used for the purpose of fulfilling your order and will not be shared with third parties except as outlined in this privacy policy.

Use of Personal Information

The personal information provided for ordering custom-made wedding invitations will be used exclusively for the creation and delivery of your order. We do not use this information for marketing purposes unless you explicitly give us the permission to feature your invitation in our catalogue or communication.

Security Measures

We employ industry-standard security measures to protect the confidentiality and integrity of the personal information you provide to order custom invitations. Our commitment is to safeguard your information against unauthorized access, disclosure, and alteration.

Credit Card Payment Security

When you place an order, we collect your email address, phone number, billing address and credit card information. We do not have access to customers’ full credit card information, we retain only the last 4 digits. All transactions on Koubla website are made through a third party Shopify Payments, one of the most secure payment processors available in the United States. Shopify uses 128-bit SSL encryption technology to protect your information during checkout. Shopify is PCI DSS compliant, that means customers’ billing information is securely stored on PCI-complaint servers.

Data Retention

We retain the personal information provided for ordering custom-made wedding invitations only for as long as necessary to fulfill the order and comply with legal obligations. After this period, the information will be securely deleted from our records.

Consent

By proceeding with ordering custom-made wedding invitations on our website, you explicitly consent to the collection, use, and storage of your personal information as outlined in this privacy policy.